Privacy policy
Privacy Policy
Last updated: 23.11.2025
Febae (“we”, “our”, “us”) operates this website and provides all products, content, features, and services offered through it (the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way.
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
1. Personal Information We Collect
We collect information that can identify you or be linked to you (“personal information”). This may include:
Contact Information
Name, billing and shipping address, phone number, email.
Payment Information
Credit/debit card details, payment confirmations, and transaction details.
Account Information
Username, password, preferences, saved items.
Order & Activity Information
Products you view, add to cart, purchase, return, or exchange.
Communications
Messages or information you share with us (e.g., support requests).
Device & Usage Data
IP address, browser details, device type, and how you navigate our website.
We may also create inferences from this information to improve your shopping experience.
2. How We Collect Information
We collect information from:
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You, when you browse, place an order, create an account, or contact us
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Your device, through cookies and similar technologies
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Our service providers, such as Shopify, payment processors, or marketing partners
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Third-party partners, where permitted
3. How We Use Your Information
We use your personal information to:
Provide and Improve Our Services
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Process orders, payments, returns, and exchanges
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Ship your purchases
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Manage your account and preferences
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Show you relevant products and recommendations
Marketing & Communication
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Send updates, offers, and promotions
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Display ads based on your browsing activity (where permitted)
Security & Fraud Prevention
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Verify identity
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Detect or prevent fraudulent or harmful activity
Customer Support
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Respond to questions and requests
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Assist you with accounts, orders, and returns
Legal Compliance
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Comply with applicable laws
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Respond to valid legal requests
4. How We Share Your Information
We may share your personal information with:
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Shopify, which hosts our store and processes information to operate the Services
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Service providers, such as payment processors, shipping carriers, cloud storage providers
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Marketing partners, where legally allowed
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Affiliates, within our corporate group
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Parties involved in business transactions, such as mergers or reorganizations
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Other third parties, with your consent
5. Shopify Relationship
We use Shopify to power our store. Shopify may collect, use, and share your information to operate and improve its platform.
For details on Shopify’s privacy practices, visit:
https://www.shopify.com/legal/privacy/customers
Depending on your region, you may also access Shopify’s Privacy Portal for additional rights.
6. Links to Other Sites
Our Services may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. Please review their policies before sharing personal information with them.
7. Children’s Privacy
Our Services are not intended for children. We do not knowingly collect data from individuals under the legal age of majority in your region. If you believe a child has provided personal information, please contact us so we can delete it.
8. Data Security & Retention
We use reasonable safeguards to protect your information, but no system is completely secure.
We retain personal information only as long as needed to:
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Provide the Services
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Comply with legal obligations
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Resolve disputes
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Enforce policies
9. Your Rights
Depending on where you live, you may have the right to:
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Access your personal information
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Request deletion
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Request corrections
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Request a copy (portability)
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Object to or restrict processing
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Withdraw consent (where applicable)
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Opt out of targeted advertising (where applicable)
We may need to verify your identity before processing requests.
10. Complaints
If you have concerns about how we handle your personal information, please contact us. You may also have the right to file a complaint with your local data protection authority.
11. International Transfers
Your personal information may be transferred outside your home country. When required, we use approved transfer mechanisms such as Standard Contractual Clauses.
12. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page.
13. Contact Us
If you have questions or want to exercise your privacy rights, please contact us at: